Interrupting…Whose Fault Is It? 5 Actions to Eliminate Interruptions
Most people believe they get interrupted because that is simply how the interrupting person behaves. In reality, the blame more often lies with the speaker rather than the interrupter. Your listeners may be interrupting you because you take too long to get to the point or because you never pause to let them get a […]
7 Ways to Be Memorable Long After the Interaction
Several of you have asked what S.P.A.R.K. is after seeing my reference to this in several blogs. S.P.A.R.K. is the most effective way to: Help you relax and get comfortable with your listeners. Grab your listeners’ attention. Gain listener Remember what you are going to say. Increase learner retention. Emphasize a key point or […]
’Tis the Season to Be Kind! 5 Steps to Growing Your Influence Through Kindness
What has happened to saying “thank you” when someone holds the door for you? What has happened to respecting others’ time by showing up on time, coming prepared or showing up at all? What has happened to being kind, respectful and willing to go the extra step to help others? In a time of worldwide […]
4 Steps for Adapting Your Message on the Fly
Be present. Being present means being completely focused on your audience and fully in tune with what is happening between you in the moment. Do you need to adjust your energy level based on the energy in the room and your listeners’ communication style? Are you talking nonstop, or are you pausing to give your […]
