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Best Practices in HR

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Interrupting…Whose Fault Is It? 5 Actions to Eliminate Interruptions

Most people believe they get interrupted because that is simply how the interrupting person behaves. In reality, the blame more often lies with the speaker rather than the interrupter. Your listeners may be interrupting you because you take too long to get to the point or because you never pause to let them get a […]

7 Ways to Be Memorable Long After the Interaction

Several of you have asked what S.P.A.R.K. is after seeing my reference to this in several blogs.    S.P.A.R.K. is the most effective way to: Help you relax and get comfortable with your listeners. Grab your listeners’ attention. Gain listener Remember what you are going to say. Increase learner retention. Emphasize a key point or […]

4 Steps for Adapting Your Message on the Fly

Be present.  Being present means being completely focused on your audience and fully in tune with what is happening between you in the moment. Do you need to adjust your energy level based on the energy in the room and your listeners’ communication style? Are you talking nonstop, or are you pausing to give your […]