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  April 24, 2020

Artificial Intelligence in Recruiting | Industry Report

A new global survey from CEIPAL, a SaaS provider for the front- and back-office business operations of staffing companies, reveals universal acceptance of artificial intelligence (AI) as the future of recruitment. According to the 2019 Artificial Intelligence in the Recruiting Industry benchmark report, two-thirds of all staffing firms will adopt AI-driven ATS (applicant tracking systems) by the end of 2020, while 79 percent of enterprise staffing firms (firms with more than 100 recruiters) will have done the same.

“As the first technology company to deploy an AI-driven ATS solution, CEIPAL has enjoyed a front-row seat to the disruption that’s happening in this industry by way of artificial intelligence, which provides us a unique opportunity to establish industry benchmarks,” said Sameer Penakalapati, Founder of CEIPAL. “Now that the reality of AI technology in our industry has actually caught up to its buzz, we want to quantify the sea change it’s causing and share that data with our customers and the rest of the staffing world in preparation for the coming new year.”

Other key findings include the following:

  • Large Staffing Firms Are Lagging
  • Consensus on AI’s Future and Benefits
  • Most Say AI Helps to Eliminate Human Bias
  • AI-enabled Chatbots Are Critical for Reaching Gen-Z and Millennial Recruits
  • Drivers for Adopting Artificial Intelligence
  • AI Adoption Trends by Geography

To see the details behind these findings, view the full Press Release here or download and read the report.